Head of Shared Services

My client a prominent financial services organisation, is currently looking for a  Head of Shared Services to lead and transform our Shared Services Centre in Kuala Lumpur. This is a key leadership role responsible for supporting the Group’s financial accounting, HR, payroll, IT, corporate services, and other shared service functions across the Asia Pacific region.

Key Responsibilities:

• Lead the development and execution of technology-enabled shared services, improving client experience and delivering business value across the APAC region.
• Oversee the integration of financial accounting, payroll, IT, and corporate services to ensure seamless and efficient operations.
• Optimize business processes, drive cost efficiency, and enhance service delivery through innovative solutions and process improvements.
• Build and lead a high-performing team to manage the shared services functions and ensure alignment with business objectives.
• Collaborate with key stakeholders across the Group to develop and implement strategies that support growth and operational excellence in a dynamic, fast-paced environment.

Qualifications and Experience:

• Proven experience in leading shared services operations, preferably within financial, IT, or corporate services functions.
• Strong leadership skills with the ability to manage and inspire teams in a multicultural environment.
• Expertise in optimizing business processes and implementing integrated, technology-driven solutions.
• Experience working across the Asia Pacific region is an advantage.
• Excellent communication and stakeholder management skills.

For further details, please contact Paul Watson at paw@elliottscotthr.com

Job Code: PAW/49764

EA License: 24S2475

Registration: R23119038

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